Training / Webinars
1 – Webinars:
– Recorded (In maintenance)
2 – Advice
Our Product Managers – certified by our suppliers – are able to advise the Customers. They have the means to carry out tests and demonstrations with the Customer’s samples.
3 – After-sales Support
3.1 – Training provided, by the Product Manager for each equipment.
3.2 – Technical Support – Analytical.
3.3 – We regularly organize seminars and workshops.
We are proud to say that our Technical Services are one our best selling “vehicles”!
Technicians in continuous training – certified by our Suppliers – ensure the quality of the after-sales service.
By guaranting the Customer (and Supplier) quality of after-sales service one adds value, thus maintaining a high level of satisfaction of the 3 parties involved.
We also provide this after-sales service on equipments sold by other companies, namely catalogue sales companies.
Basically we have 3 modalities:
1 – Corrective intervention: in person or remotely
2 – Preventive maintenance: aims to reduce the number of corrective interventions, avoiding early breakdowns that always arise at the worst moment. Contact us to draw up an Annual Maintenance Contract.
3 – Equipment Upgrades.
Current list of available equipment:
– Mechanical Testing
– Metallographic Testing
– Hardness: Portable hardness testing
– Calorimetry: Calorimeter, IKA – gross calorific value
– Thermal Analysis: Chip-DSC 10, Linseis – glass transition, crystallization, fusion.
– Materialographic Preparation: Ask for your demonstration of any Struers equipment by clicking here or contact us via email firstname.lastname@example.org.
Our product managers are available to provide the necessary information on methods and equipment.
Due to the social distancing regime, which makes visits and face-to-face meetings almost impossible, we are available for remote and real-time demonstration.
This moment will be interactive, where we will clarify your questions and accompany you in the analysis of results.
Request your demo via email: email@example.com